Bridging Organizational Silos
Gems from Karl Albrecht's white paper titled Organizational Intelligence & Knowledge Management: Thinking Outside the Silos.
- Albrecht's Law: Intelligent people, when assembled into an organization, will tend toward collective stupidity. (Who hasn't experienced this one?)
- Intelligent organizations are those with Strategic Vision, Appetite for Change, (internal) Alignment & Congruence, “Heart”, Shared Fate, Free Flow of Knowledge, and Performance Pressure.
- Enablers of organizational intelligence are Thought Leaders, Communities of Interest, (judicial use) of task forces /ad-hoc teams, and knowledge platforms to support knowledge deployment.
1 comment:
I recently came across an interview David Gurteen did at KM India this past October "On Incentivizing Knowledge Management", which I think is quite thought provoking.
http://www.gurteen.com/gurteen/gurteen.nsf/id/incentivizing-km
He's of the "Don't Reward People" mindset and according to Gurteen "Rewards are manipulative" and "Rewarding people for meeting targets is detrimental to quality, motivation, pride in work, and leads to gaming."
He's also of the "People will support that which they shape to create" school and so I wonder what "create" solutions he could come up with towards bridging silos and fostering a teamwork environment.
http://www.gurteen.com/gurteen/gurteen.nsf/id/my-fifty-lessons
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