Value of Facilitation in Emergent Collaboration / Crowdsourcing
In The Crowd Is Wise (When It’s Focused), a NY Times article by Steve Lohr, the author makes a pretty good point: "Evidence suggests that crowdsourcing succeeds when it’s designed for specific tasks — and when the incentives attract the most effective collaborators."
Would indicate to me that even in the brave new world of Enterprise 2.0, some form of facilitator is required ensure that great ideas are generated, and that the right ideas are acted upon to yield meaningful results, all within a resontable timeframe.
(Thanks to Peter Z at Cognitive Potential for pointing me to the article.)
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